Terms of service

For the Sately app and sately.co · last updated 31 October 2026

These are the rules for using Sately. They are written to be read. If something here is unclear, ask — the address is at the bottom.

Who we are

Sately is run by Sately AB, a Swedish company (organisation number 559603-8389), founded by Andreas Eenfeldt, a Swedish physician. When you pay on sately.co, Link, the checkout of our payment provider Stripe, is the seller of the subscription. When you pay in the app, Apple or Google sells it on our behalf. Either way, Sately AB provides the service.

What is free and what is paid

• The website is free, signed in or not: every page, search, favourites and preferences.
• The app is paid, by subscription, after a free trial on the annual plan.

Your account

You need to be 18 or older. An account belongs to one person. You sign in with a code sent to your email address, so keep access to that inbox — it is the only key to your account. Don't share your account or try to reach anyone else's data.

Prices and the free trial

• Annual: $59.99 a year, with a 7-day free trial on your first subscription. Nothing is charged during the trial. If you do not cancel before it ends, the first year is charged when it ends.
• Monthly: $9.99 a month, charged from the start. The monthly plan has no trial.
• Outside the US the price is set in your own currency and shown before you pay — in Sweden, for example, 699 kr a year or 109 kr a month. Prices in the UK, the EU, Sweden and Australia include VAT or GST; in the US and Canada, sales tax is added at checkout where it applies.
• A subscription renews automatically at the end of each period until you cancel it.

The founding price. The annual price is a founding price and it will go up for new subscribers later. If you subscribe at it, you keep that price for as long as your subscription stays active. If it lapses and you subscribe again, the price at that time applies.

If we change the price of a plan you are on (other than a founding price you keep), we tell you before your next renewal, and you can cancel before it takes effect.

Cancelling

You can cancel at any time. Cancelling stops the next renewal; you keep access until the end of the period you have paid for. Where you cancel depends on where you subscribed:

• App Store— in your iPhone's Settings, under your name, then Subscriptions. Apple's rules ask you to cancel at least 24 hours before a period ends.
• Google Play— in the Play Store app, under Payments & subscriptions.
• On sately.co — in one click, in your Settings under Subscription, or from the link in the reminder email we send before a free trial ends. You can also cancel in your Link account at link.com.

Deleting your Sately account does not cancel a subscription bought through Apple or Google — we cannot reach it. Cancel it there first. A subscription bought on sately.co is cancelled when the account is deleted.

Refunds for App Store and Google Play purchases are handled by Apple and Google under their own rules. For purchases on sately.co, write to us.

Your right of withdrawal (EU and EEA)

If you live in the EU or EEA, you normally have 14 days to withdraw from a purchase of a digital service. When you subscribe on sately.co you will be asked to agree that the service starts straight away, and to confirm that you understand this means you lose the right of withdrawal once it has started. On the annual plan the free trial comes first, so no payment is taken during those seven days in any case.

To be checked by a lawyer: the wording of the consent line at checkout, how it interacts with the free trial, and whether a pro-rata refund is owed for withdrawal within 14 days of a paid renewal.

Not medical advice

Sately is a food diary and a way of comparing foods. It is general information, not medical advice, and not a medical device. It does not diagnose or treat anything and it is not a substitute for your own doctor. If you take a GLP-1 medication or any other prescription, decisions about it belong with you and your prescriber.

The score measures satiety per calorie — how filling a food is for the energy it carries. It is not a virtue scale, and no food is forbidden.

The food data

Nutrition figures come from public sources, from food labels and from restaurants' own published figures. We work to keep them right, and some will still be wrong. If you rely on an exact figure — for an allergy, for example — check the pack or ask the restaurant.

Fair use

Use Sately for yourself. Don't try to break it, overload it, get around its limits, or copy its data in bulk to build something else. We may suspend an account that does.

Our responsibility

We work hard to keep Sately available and correct, but we provide it as it is, and we cannot promise it will never be interrupted or never contain a mistake. As far as the law allows, we are not responsible for indirect loss, and our total responsibility to you is limited to what you paid us in the twelve months before the problem arose. Nothing here limits your rights as a consumer that the law does not allow to be limited.

To be checked by a lawyer: the liability cap and exclusions under Swedish consumer law and for customers in other countries.

Ending

You can stop at any time by cancelling and deleting your account — in the app, or by writing to us. We may close an account that breaks these terms, and if we ever stop offering Sately we will tell you in advance and refund any unused part of a subscription bought on sately.co.

Changes to these terms

If these terms change in a way that matters, the date at the top moves and we tell subscribers by email before the change applies to them.

Law and disputes

Swedish law applies, without taking away any protection the law of the country you live in gives you as a consumer. If we cannot sort a problem out together, consumers in Sweden can turn to the National Board for Consumer Disputes, ARN.

To be checked by a lawyer: governing law and venue for customers outside Sweden, and whether we commit to taking part in ARN proceedings.

Contact

Sately AB · support@sately.co. How we handle your data is in the privacy policy.